Terms & Conditions

1. Services

We provide non-medical senior home care, including personal and companion care, Alzheimer's and dementia care, respite care, and 24-hour and live-in care for seniors who wish to remain in their own homes.

All services are subject to availability, scheduling, and the conditions present at the location where care is provided. We reserve the right to refuse or discontinue service where necessary for the safety of our caregivers or clients, or for any legal reason.

2. Estimates and Pricing

Any estimate we provide is non-binding unless confirmed in writing. The final price for services may vary based on the scope of care, the level of assistance required, scheduling, site conditions, or unforeseen circumstances that arise during care.

3. Payments

This website does not collect payments. All payments are handled outside of the website through arrangements made directly with us.

Payment is due upon completion of service unless otherwise agreed in writing. Failure to pay amounts owed may result in lawful collection actions.

4. Appointments and Access

The customer is responsible for providing safe access to the home or location where care is provided. Pets and any household hazards must be secured before a caregiver arrives.

If a cancellation window applies to your care plan, it will be provided to you directly.

5. SMS Messaging Terms

By providing your phone number and consenting to receive text messages, you agree to the following terms. Consent to receive SMS messages is not a condition of purchasing any service.

• You may receive service-related messages (such as scheduling and care coordination) as well as marketing and promotional messages.
• To opt out at any time, reply STOP.
• For help, reply HELP or contact us at 561-777-0255.
• Message frequency varies.
• Message and data rates may apply.
• Carriers are not liable for delayed or undelivered messages.
• Your phone number and SMS consent are never sold, rented, or shared for marketing purposes.

6. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. Please review the Privacy Policy for details.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Exceptional Quality Home Care Service For Seniors and may not be copied, reproduced, or used without our written permission.

8. Disclaimers

Services are provided "as is" unless otherwise agreed in writing. We make no guarantees regarding specific outcomes or timelines unless those have been explicitly agreed to in writing.

9. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect or consequential damages arising from your use of our website or services.

We are not liable for delays or failures to perform that are beyond our reasonable control. Our total liability for any claim is limited to the amount paid for the specific service giving rise to the claim.

10. Governing Law

These Terms & Conditions are governed by the laws of the State of Florida. We operate only in Florida.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our website or services after changes are posted constitutes acceptance of the revised terms.

12. Contact Information

If you have questions about these Terms & Conditions, contact us:

Exceptional Quality Home Care Service For Seniors
Phone: 561-777-0255